Full Service Distributor

Customer Service

We deliver superior service to convenience stores, specialty, tobacco shops, liquor stores, and other specialty retailers. Our very own driving force will deliver your products in a courteous and professional manner. At Master Distributors, we know that customer service is vital to your success. Our service vision focuses on your needs. Our sales team is available to you in your store, on your schedule. They offer merchandising expertise, easy-to-use programs and strategies for success.

We have dedicated ourselves to:

  • Competitive pricing without sacrificing service or product selection
  • Developing well-trained customer service teams
  • Consistent quality of goods and service as well as the latest technology systems
  • Listening to you, our customer

Retail Services

  • Midwest’s largest selection of Tobacco and Cigarette products
  • Plan-o-grams and effective merchandising solutions
  • Retail reset and revision audits
  • Category management, sales reports and velocity reports
  • Monthly promotions with free signage – WAM and The Edge Program
  • WAM retail accrual program
  • Custom price books, retail pricing strategies
  • Novelty and Smoking Accessories

Strategies and Support

Our core beliefs and values do not change. However, our strategies in an ever-changing marketplace must be flexible enough to address the evolving needs and goals of our customers. We take pride in exceeding our customer’s expectations. We know that we enhance our reputation by building your reputation. We want to be your partner now and in the future.

  • Active members of IPCA, AWMA, NACS, IABR, and M-PACT
  • Full line supplier including candy, grocery, tobacco, seasonal and novelty products
  • Superior delivery of goods and services using our own fleet and courteous drivers
  • Annual Trade Show with over 100 participating manufacturer’s representatives
  • Warehouse-delivered products
  • Novelty programs
  • Complete Foodservice programs
  • In-House software developers keep our customers, vendors, and partners connected